Get in Touch With Us

Got a question about a sweepstakes casino listing, spotted something that needs updating, or want to suggest a platform we haven't covered yet? This page explains how to reach the Social Casinos team and what we can (and can't) help with.

How to Reach Us

The best way to contact us is by email at [email protected]. We read every message and aim to reply within two working days. Tell us upfront what your message is about — a listing correction, a general question, or feedback on the site — so we can route it to the right person and get back to you faster.

What We Can Help With

• Questions about how sweepstakes casinos work — If the dual-currency model, welcome offers, or Sweepstakes Coins redemption terms are unclear on any page, ask us to clarify.
• Corrections and updates — Operators change eligible states, welcome bonuses, and redemption thresholds often. If you spot an offer, editorial rating, or state-availability detail that looks out of date on one of our listings, please flag it. We rely on reader tips as well as our own checks to keep pages current.
• Suggestions for new sweepstakes casinos — Know of a new sweeps casino we haven't reviewed? Let us know and we'll take a look.
• Feedback on our comparisons — If you've used one of the platforms we cover and think our write-up missed something relevant, tell us. We update pages based on genuine reader input.
• General site feedback — Suggestions on layout, missing information, or topics you'd like covered are always welcome.

What We Can't Help With

We're an independent comparison site, not a sweepstakes casino operator, payment processor, or support desk for any of the brands listed here. That means a few things we can't do:

• We can't access, verify, or resolve issues with your account on any operator's platform — that has to go through the operator's own support team, usually found in their app or on their site.
• We can't process redemptions, verify your identity, or speed up a payout — these are handled entirely by the platform you play on.
• We can't confirm whether a specific site is legal for you to use in your state. Sweepstakes casino availability varies by state, some jurisdictions restrict or prohibit this model, and laws change frequently. Always check an operator's own terms and your state's current rules before signing up.
• We don't give tax or legal advice. If you've redeemed Sweepstakes Coins for a prize, any tax obligation depends on federal and state rules, so it's worth keeping records and checking with a tax professional or official guidance.

What Happens After You Email Us

A real member of our editorial team reads and responds to every message — we don't rely on automated replies to stand in for an actual answer. Our target is a response within two working days, though busier periods can take a little longer.

Before You Write In

A few quick checks might save you a round trip:

1. If your question is about a specific operator's account, offer terms, or redemption status, that's best directed to the operator's own support channel first.
2. If you're checking whether a platform serves your state, look at the operator's published eligibility list — this is usually the fastest way to get a current answer, since it can change.
3. If you're comparing options before signing up, our Best Non GamStop Casinos 2026 page covers a related angle that might answer your question already.

A Note on How We Cover This Space

We aim to keep our listings, ratings, and offer details accurate and current, and reader feedback is a real part of that process. If something we've published affected your decision — for better or worse — we want to hear about it. Commercial relationships with any operators listed on this site never decide how a page reads or how an offer is described; if you think an offer, term, or rating needs a second look, tell us and we'll check it.

Thanks for taking the time to visit this page. We look forward to hearing from you.